Hans Wouters

NZ Spinal Trust

CEO 

“Our internal culture had suffered – a consequence of the impact of the earthquakes on how we delivered our services, plus a number of other ‘issues’ that had festered away. I was a new CEO and needed to rebuild our culture and redevelop a team of champions into a champion team. We had become silo’ed in our approach and could no longer behave like a high performance team. I asked myself what does a high performance team look like? I wanted to project vision to my team and describe what we could achieve if we worked together and developed the characteristics of a high performance team – both individually and as a group. It would be hard to find anyone with more experience or mana in the field of high performance than Richard. I had some friends who knew him well and highly recommended him - Richard was perfect. In double quick time he was able to connect with our team, describe what we were needing and set us on a path to getting it. His stories of working with highest profile sports team in NZ were inspiring and we felt very privileged to be tapping into his wisdom. Richard knows his stuff and was just what we needed to get us back on track supporting positive futures for those living with the effects of a spinal cord injury.”